Running the Upgrade Utility
The following instructions assume that the Portal and Database components reside on the same server. If your database is on a separate server, refer to
Upgrading on Separate Portal and Database Servers (Valid for Existing Deployments) for additional instructions.
1. Verify your current Hitachi Storage Viewer version. You must be currently running Hitachi Storage Viewer version 9.0 or greater.
2. Verify that the libXtst.so.6 libraries are installed.
3. Ensure that all Hitachi Storage Viewer application services are up and running. Next, as user root run the following command and respond to the prompts accordingly.
sh /opt/aptare/upgrade/upgrade.sh
• If there are errors during the upgrade, the following banner is displayed:
##############################################################
# WARNING WARNING WARNING WARNING WARNING #
# Possible problems were encountered during the upgrade. #
# Please check the log file /opt/aptare/upgrade/logs/upgrade.log #
# for errors and contact Customer Support if necessary. #
##############################################################
4. If the upgrade process encountered any errors, save a copy of the log file for any correspondence with the Global Support Center. You can find the upgrade log file in the following location:
/opt/aptare/upgrade/logs/upgrade.log
Note: If you have installed any patches on your present Hitachi Storage Viewer version, please check the Hitachi Storage Viewer Release Notes to verify that they are included in this release. If you are uncertain, please check with the Global Support Center. In most cases, previously installed patches are included in the current release.