Before resorting to examining Data Collector logs, use the following System Administration reports to check collection status:

The data collection process logs activity to provide additional processing details that support troubleshooting. Use the Admin > Advanced > Support Tools feature to request a support package that contains Data Collector Server files. To identify specific files, it may be helpful to have some knowledge of the logging structure and naming conventions.

Beginning with Hitachi Storage Viewer 10, the data collection logging structure has been reorganized to make it easier for support and developers to find relevant information. Refer to the following sections to understand this structure.