Troubleshoot Data Collectors
The status icons, described in
Monitor Data Collector Status, provide an indication of the health of the Data Collector. A red status does not necessarily indicate a data collection failure, as the parent collector will display a
red status if there are two or more child tasks that are in an
amber warning state.
Further analysis of Data Collectors can be achieved using the following steps.
1. Verify that Data Collector processes are running on the Data Collector host.
2. Use the following System Administration reports to check the status of Data Collection:
• Collection Message Summary
• Data Collection Schedule Summary
• Data Collector Status Summary
• File Analytics Collection Status
3. Use the Support Tools utility to download and inspect data collection logs:
Admin >Advanced > Support Tools. See also,
Data Collector Log Files for a description of the log file naming convention.